- What if I forgot my password and get locked out of the system?
- What if I need access to a color printer?
- Should I turn off my computer before I leave?
- What if I need additional software to install on my computer?
- What if I want to move my computer to another location?
- How can I access my email outside the office?
What if I forgot my password and get locked out of the system?
Contact IT department to reset or unlock your account.
What if I need access to a color printer?
Use Manage Engine Service Desk by sending a request. And technical support will come to you right away.
Should I turn off my computer before I leave?
No. Always leave your computer on. BUT before you leave at work, don’t forget to lock or log-out your account.
What if I need additional software to install on my computer?
You will need to submit a request to IT Manager for approval.
What if I want to move my computer to another location?
You will need to submit a request to IT department email: conj-IT@ngha.med.sa
How can I access my email outside the office?
Go to CON-J website: http://conj.ksau-hs.edu.sa/