IT FAQs

What if I forgot my password and get locked out of the system?

Contact IT department to reset or unlock your account.

What if I need access to a color printer?

Use Manage Engine Service Desk by sending a request. And technical support will come to you right away.

Should I turn off my computer before I leave?

No. Always leave your computer on. BUT before you leave at work, don’t forget to lock or log-out your account.

What if I need additional software to install on my computer?

You will need to submit a request to IT Manager for approval.

What if I want to move my computer to another location?

You will need to submit a request to IT department email: conj-IT@ngha.med.sa

How can I access my email outside the office?

Go to CON-J website: http://conj.ksau-hs.edu.sa/
College of Nursing - Jeddah
King Saud bin Abdulaziz University for Health Sciences
P.O. Box. 9515 Jeddah 21423, Kingdom of Saudi Arabia
Phone: +966 12 224-6666

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